Reports To: Executive Director
FLSA Status: Exempt, 40hrs/wk
How to Apply: ECHO is an Equal Opportunity Employer and welcomes resumes from individuals who will contribute to our diversity. Send resume and cover letter to firstname.lastname@example.org with Director of Human Resources & Organizational Development in the subject line.
Application Deadline: August 31, 2021
SUMMARY: ECHO’s mission is to inspire and engage families in the joy of scientific discovery, wonder of nature, and care of Lake Champlain. ECHO is a dynamic, nationally acclaimed, science and nature museum committed to engaging diverse public audiences and providing experiential, relevant and lifelong educational experiences for all our guests. ECHO employees are expected to contribute to a productive, respectful, inclusive workplace by modeling humor, communication, collaboration and accountability to our colleagues, animals and guests.
The Director of Talent Development is responsible for guiding the development and execution of strategies to strengthen and align ECHO’s culture with our strategic and growth objectives. The Director will define and establish performance standards, and design, implement and manage the end-to-end processes to support talent and leadership development. The Director will manage all aspects of ECHO’s human resources functions.
The Director will partner closely with the Executive Director, Senior Leadership Team, employees, and external partners to ensure ECHO lives its mission to “inspire and engage families in the joy of scientific discovery, wonder of nature, and care of Lake Champlain.”
SUPERVISORY RESPONSIBILITIES: The Director, who does not have any direct reports, leads ECHO’s senior management team to drive talent acquisition and leadership development.
JOB DUTIES & RESPONSIBILITIES
- Create and execute a strategic talent investment roadmap focused on strengthening our workforce, amplifying employee experience, purposely distinguishing our culture, and developing leaders to live our values – all to deliver best in class results for a museum. Road map activities include:
- Coach staff and managers on living our guiding principles and workplace values, promoting a culture that empowers everyone to do their best work driving performance
- Assess and define a plan for addressing critical skills and capabilities required for ECHO’s next generation of growth and transformation.
- Oversee leadership and management development practices to create developmental paths and learning activities to support internal growth of high potential managers and key contributors.
- Develop messages to position ECHO as an employer of choice.
- Support the Executive Director in coordinating regular all-staff meetings, implementing staff appreciation events, and conducting the annual Staff Advance.
- Lead a cross-departmental team to build the Leahy Scholars into a nationally recognized college intern and high school interpreter program.
- Drive an Inclusion and Equity strategy which includes championing an inclusive culture that embraces individual differences and belonging leveraging the diverse talents of our workforce to enhance mission impact.
- Manage the workplace employee climate survey as a vehicle to capture employee sentiment and recommend actionable insights/solutions to leadership.
- Manage our employee systems including:
- Updating our employee handbook focusing on best practices and ensuring compliance with all State and Federal employment laws and regulations.
- Implement and continuously improve our compensation and performance system.
- Manage and connect staff to ECHO’s Employee Assistance Program.
- Assist the Director of Finance and Administration with the design of employee benefits.
- Manage new hire recruitment, orientation and onboarding experiences.
- Create and manage the Human Resources & Organizational Development budget.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- Master’s Degree in Human Resources, Organizational Development or related field
- Five years senior leadership experience in the areas of human resources, talent management, organizational development and compensation planning
- Diversity, Equity & Inclusion training and/or experience
- Experience using a strengths-based approach to organizational development.
- Expertise with implementing best practices in employee & intern recruitment.
Essential Job Skills
- Experience designing and leading an innovative Organizational Development function including: Engagement, Employee Value Proposition, Talent Recruitment and Management.
- Proven strategist and forward-thinker with experience in, and passion for driving initiatives that foster a diverse and inclusive environment.
- Familiarity with learning technologies including technology-enabled virtual delivery systems.
- Experience working with for-profit and/or nonprofits known for “best in class” leadership development.
- Value a mindset of growth and building a supportive culture.
- Appreciate a culture that does good in communities where we operate.
- Strategic mindset while also comfortable rolling up sleeves as a hands-on practitioner.
- Ability to proactively embrace and drive positive, transformational change and build this capability into the greater organization.
- Influence, collaborate and facilitate with all stakeholders; able to assess, diagnose and improve leadership and team capabilities at senior levels and lead people to good decisions.
- Proven ability to resolve many priorities simultaneously, quickly synthesizing multiple perspectives to identify themes and solutions.
- Adeptly derives strategic insights from performance/impact analytics; leveraging insights to drive program and organizational effectiveness.
- Detail and results oriented – able to lead self and others through completion of multiple projects.
- Adaptable – able to respond when business needs or priorities change.
- Fully capable of implementing and managing a market-driven, merit based employee compensation system
- Ability to facilitate highly effective new employee orientation and training.
- Create and update employee handbooks and training manuals
- Lead employee performance evaluation process.
- Fully knowledgeable of federal and state employee laws and regulations
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The duties of the Director of Human Resources are performed both in, and not in, a regular office setting. The position should expect to attend off-site meetings, work some weekends, holidays, and weekday after-hours.